Hurricane season runs June through November
South Florida’s wet season brings heavy, sustained rainfall that puts far more demand on a sump system than an average storm elsewhere.
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A sump pump that will not turn on, will not shut off, or is struggling to keep up gets diagnosed and repaired, or replaced when the unit itself has failed.
Why is my sump pump running but not keeping up with water?
A pump that runs constantly but cannot keep the water level down is often undersized for the amount of water coming in, or its impeller has worn down enough to lose pumping capacity. A pump that will not turn on at all usually points to a failed float switch or a power issue at the outlet.
Either way, this is not a system to leave guessing about, especially heading into heavy rain, since the whole point of a sump pump is that it works precisely when you are least able to keep checking on it.
A pump that has never been tested is effectively an unknown quantity, which is exactly the wrong position to be in once the first heavy storm of the season actually arrives. A quick test before the season starts is the simplest way to find out which category a given pump actually falls into.
What we check
Most of these are diagnosable in a single visit.
Often a failed float switch or a power supply issue, checked directly rather than assuming a full unit failure.
Can mean the unit is undersized, the impeller has worn down, or the discharge line is blocked.
Usually a float switch positioned incorrectly or a check valve issue, both fixable without a full replacement.
Grinding or rattling often points to a worn impeller or debris caught in the housing.
A pump that only runs on household power stops working during the exact storms most likely to cause flooding.
A blocked discharge line can make a working pump look like it has failed, worth checking before assuming the pump itself is bad.
Local factor
South Florida’s weather calendar is the single biggest factor in how a sump system gets used here.
South Florida’s wet season brings heavy, sustained rainfall that puts far more demand on a sump system than an average storm elsewhere.
A standard sump pump stops working the moment power is lost, which is exactly when storm rainfall tends to be heaviest -- a battery backup addresses that gap.
Frequently asked
If losing power during heavy rain is a realistic concern for your property, a battery backup is worth discussing -- we will walk through the option honestly based on your setup.
Testing before the start of hurricane season each year is a reasonable baseline, more often if the pump has a known history of issues.
Yes, new installations are assessed and handled based on the property’s layout and drainage needs.
A typical unit runs for several years under normal conditions, though how often it actually cycles during storm season affects that timeline.
For a property where flooding would cause real damage, a secondary pump, battery or water-powered, is worth discussing as insurance against the primary unit failing at the worst moment.
It routes water away from the foundation to a point where it can drain safely, and a blocked or improperly routed discharge line is a common, easily overlooked cause of poor performance.
Related
A sump pump is rarely the only system worth reviewing before storm season.

Ready when you are
There is no charge for the estimate. When a pipe will not stop, call rather than type.